Terms & Conditions
Our warehouse and dispatch team work a 4 day week from Monday-Thursday. All orders and inquiries will be dispatched and answered during these days.
EU + BREXIT
EU customers may have to pay customs or VAT charges in the receiving country. These are levied at the port of ingress and are the responsibility of the purchaser.
ORDERS
Minimum order value is the following
UK, Europe and ROW £0
USA and Canada $200 USD
Samples may be purchased at wholesale price plus carriage.
All samples are non-returnable.
PAYMENT
Terms are pro forma and invoices can be paid by BACS, bank transfer, credit/debit card or PayPal.
When paying via bank transfer we expect to receive the full invoice total. Bank fees are the responsibility of the buyer and goods will not be released until the full invoice total has been received.
Due to high stock demands, orders not paid within 2 weeks of invoicing will be cancelled and the goods returned to stock.
DELIVERY
UK Mainland - a carriage charge of £12 applies to orders under £300 (ex VAT), carriage is free on orders above £300 (ex VAT).
UK Highlands & Islands, Northern Ireland - carriage charge is a flat rate of £16.
USA - Free delivery on orders over $1000 ($50 for orders under $1000) plus duties paid.
Canada - Free delivery for orders over $1000 ($50 for orders under $1000). Import duties and any associated charges or fees are the responsibility of the purchaser.
International - Delivery costs are calculated at the checkout. Import duties and any associated charges or fees are the responsibility of the purchaser.
For orders outside the UK, excluding the USA, the purchaser may incur additional import duties and custom charges. These are levied at the port of ingress and are the responsibility of the purchaser.
Please note: as all of our products are made from natural materials it is the purchaser's responsibility to check any import restrictions for the delivery country.
Any goods damaged in transit or discrepancies in an order must be notified in writing within 2 days of receipt of goods.
We request that customers check the condition of parcels received and if outer packaging is damaged or if there are any items or boxes missing to note this on the paperwork when signing for the goods with the courier.
Bohemia is only able to make a claim for goods missing or damaged in transit if this is stated clearly in writing on the delivery note of the courier company.
Please notify us immediately if there are any problems with your delivery as we cannot be held liable for goods missing or damaged in transit if you fail to follow these procedures.
Our team dispatches orders from Monday-Thursday.
RETURNS
Notification of faulty goods must be made in writing within 5 days of delivery. Goods may only be returned by formal agreement between Bohemia Design and the purchaser and on receipt of a returns number from Bohemia Design. Returns must be accompanied with the purchaser's name and address and a valid returns number.
Carriage expenses and risk are the purchaser's responsibility unless otherwise agreed.
PRICES
It is not permitted for wholesalers to set RRPs (Recommended Retail Prices), however as a guideline, SRPs (Suggested Retail Prices) range from 2.4 to 3 mark up. In the fairness of all customers, we request that there is no price discounting below a 2.4 mark up.
Bohemia retains the right to increase prices due to inflation in material and production costs but these will be kept to a minimum and advance notice will be given.
EXCLUSIVITY
In order for our existing stockists to maintain a level of exclusivity within their geographical area, we work on a case by case basis to ensure there are no conflicts of interest with new Bohemia stockists. We reserve the right to supply multiple new stockists that are a reasonable distance apart from each other. Exclusivity will lapse if an order has not been placed for a period of six months.
ONLINE SELLING
If you wish to sell Bohemia products online we ask that you notify us first so that we can maintain brand integrity and distribution. We can supply professional high resolution product and lifestyle images if required. It is important to note that Google and other search engines penalise duplicated text copy so we request that all descriptive text is unique to your site and not copied directly from Bohemia's website or marketing material.
We are not able to supply to customers who wish to trade Bohemia products on eBay, Not On The High Street, Etsy or Amazon. We ask all existing wholesale customers not to sell Bohemia products on these platforms.
POP UP SHOPS + SPECIAL EVENTS
If you wish to sell Bohemia products at a pop up shop, fair, or special event we ask that you notify us first so that we can ensure there are no conflicts between other stockists based in the same geographical area.
Bohemia Design Limited images and text are protected by copyright and any unauthorised use is not permitted.
PROMOTIONAL OFFERS
From time to time Bohemia Design Ltd run promotions or offers on selected products. All of our Promotional Offers are subject to the below terms and conditions:
1. They cannot be used in conjunction with any other offer;
2. They are valid for a limited period as specified in the marketing communication on the website.
3. All orders are subject to stock availability and we reserve the right to withdraw, amend or extend offers at any time, without prior notice.
COMPANY DETAILS
Bohemia Design Limited
39 Bangor Road
Edinburgh
EH6 5JX
+44 (0) 131 555 2485
wholesale@bohemiadesign.co.uk
VAT No. 113098634
Company Reg. No. SC396282